Please uninstall and then again install the plugin.
Also please check if there any DB table named starting with PREFIX_fep_
Let me know.
Thread Starter
ellupi
(@ellupi)
I tried to uninstall and reinstall and it didn’t change anything, where can I find this DB table?
You can go to Front End PM > Settings > General and check “Remove data on uninstall” and save changes.
Then deactivate and delete the plugin from wp admin.
Again install the plugin from wp.
Then check if you can send message.
Let me know.
Thread Starter
ellupi
(@ellupi)
I tried exactly what you said, but it still doesn’t work. This plugin seems to work with everyone but not with me. Whereas I really need a private messaging system for my site. What can I do now?
You can contact your host and get the following answers
1. Is your wordpress DB_USER has the privilege to create db table?
2. Is there any DB table named starting with PREFIX_fep_ ? If yes, what are those?
If you want more personalize support form me you can contact through https://www.shamimsplugins.com/contact-us/
Thread Starter
ellupi
(@ellupi)
Hello,
To answer your two questions:
1. Yes
2. No
What can I do now?
Thread Starter
ellupi
(@ellupi)
I really need help, there is not really a private messaging plugin with an extension for woocommerce on the market. can someone help me?
is your website is single site or multisite?
Add following code in your theme’s (child theme’s if you are using) functions.php, refresh your website one time, then remove this code. Then see if it is working
delete_option( 'FEP_admin_options' );
delete_option( 'fep_updated_versions' );
delete_option( 'fep_db_version' );
If still not working and there is no DB table named starting with PREFIX_fep_ then it is obvious that your DB user does not have capability to create DB table. Ask your hosting support to add that capability to your DB user then try above steps again.
