You can sell additional Custom Capabilities on top of a Subscription, or you can sell them a whole new Subscription that includes a modification which changes what they gain access to.
However, it is not currently possible to have one customer with multiple simultaneous Subscriptions attached to their account with you.
Greetings! My client and I are testing the subscription modification function in advance of making it available to actual subscribers. Our objective is to use the modification process to migrate people who are on semi-annual or annual subscriptions to quarterly subscriptions. Things don’t appear to be working as expected.
Our test process involved having my client first subscribe to a semi-annual subscription for $0.05. This is the code used for that purchase button:
[s2Member-PayPal-Button level=”2″ ccaps=”” desc=”Semi-Annual Test Subscription” ps=”MoneyTreeVISIONS” lc=”” cc=”USD” dg=”0″ ns=”1″ custom=”moneytreevisions.com” ta=”0″ tp=”0″ tt=”D” ra=”0.05″ rp=”6″ rt=”M” rr=”1″ rrt=”” rra=”1″ image=”default” output=”button” /]
Our next step is to calculate the number of days remaining on the subscribers annual or semi-annual subscription (call this number “x”) so that we can make sure the new subscription doesn’t kick in and require payment until the old one would have expired. To accomplish this, we’d specify “X” days at $0.00 before the quarterly subscription charge happens. For testing, we just set this to 2 days at $0.00 before the quarterly subscription payment of $0.07. That way we could see the whole process take place quickly. Here’s the code used for the modification button to accomplish this:
[s2Member-PayPal-Button modify=”1″ level=”2″ ccaps=”” desc=”Quarterly Subscription (converted from semi-annual)” ps=”MoneyTreeVISIONS” lc=”” cc=”USD” dg=”0″ ns=”1″ custom=”moneytreevisions.com” ta=”0″ tp=”2″ tt=”D” ra=”0.07″ rp=”3″ rt=”M” rr=”1″ rrt=”” rra=”1″ image=”default” output=”button” /]
In the WebSharks response immediately above, it says “However, it is not currently possible to have one customer with multiple simultaneous Subscriptions attached to their account with you. “. But when I look in the PayPal account used to accept membership subscription payments, I see both subscriptions as being active.
Here’s a screenshot showing both subscriptions as active
Here is a screenshot of the details behind the semi-annual subscription
And here is a screenshot of the quarterly subscription
Can you help me figure this out?
Thanks!
Scott 🙂
You need to make sure that the subscription modification button is available only to logged-in users. That way, s2Member (and WP for that matter) will recognize whose subscription is being modified.
