• I have recently started using the “Very Simple Contact Form” plugin on my site. I have configured it to send the email (using the email_to tag) to one of our domain addresses. This address has a forwarder set in the hosting companies control panel. Most of the people in the forwarder list receive the email – but not all. Some target domains seem to be more fussy about allowing emails through. I think that the original sender has to be one of our domain addresses. I am therefore using the “from_header” tag – and setting this to one of our domain addresses – but that doesn’t seem to be enough for some target domains. I’m not a mail expert – but I am wondering if the fact that the “reply to” (i.e. the email address of the person using the contact form) in the mail properties is a different domain to the “From” entry is causing problems.

    So – I am wondering if it is possible to over-ride “reply to” and if so how this is done. I appreciate that this would mean that we would not be able to do a reply to the original sender as easily – but it is more important that everyone gets the email.

    Thanks

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  • Plugin Author Guido

    (@guido07111975)

    Hi,

    I’m pretty certain the Reply-To header does not affect this at all. The From header is being used by the mailprovider and best practice is using a header that ends with your site’s domain. If your From header and the redirect address contain the same domain, it must be caused by something else.

    Please consider installing a SMTP plugin on your website for sending emails from your website, such as POST SMTP or another one (listed underneath heading SMTP here). Because there’s less chance your form submissions are being marked as spam.

    Guido

Viewing 1 replies (of 1 total)

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