Cancel security

  • Resolved grahamoz

    (@grahamoz)


    2 years, 8 months ago

    I want to remove a site I accidentally added to Site Security. I have not installed the Security plugin on the site and don’t want to subscribe to the service.

    I only use Cleantalk for Anti-spam currently.

    thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support katereji

    (@katereji)

    2 years, 8 months ago

    Hello.

    You can delete the website from Security service by clicking ‘Settings’ under the name of the website here: https://cleantalk.org/my/?cp_mode=security. Then click the last line ‘Delete the service’ on the right.

    Thread Starter grahamoz

    (@grahamoz)

    2 years, 8 months ago

    Hi, Thank you for the information. I have been trying to delete it on a mobile device and “Delete ….” isn’t showing. So I will have to try it on a computer later. I will add an update when I try that.
    ta

    Thread Starter grahamoz

    (@grahamoz)

    2 years, 8 months ago

    Hi @katereji. I was able to delete the site using the desktop browser.
    Thank you for the information.
    Graham

    Plugin Support katereji

    (@katereji)

    2 years, 8 months ago

    Hello @grahamoz

    Thank you for your feedback.

    We will also check the mobile version of the CleanTalk dashboard, thank you for bringing this to our attention.

    SergeM

    (@serge00)

    2 years, 8 months ago

    Hello @grahamoz,

    We have fixed the issue. Please, check the results. Is it okay now?

    Thread Starter grahamoz

    (@grahamoz)

    2 years, 8 months ago

    Hi @serge00 ,

    I have tested the delete function on mobile. I can confirm that the Delete option wax available in the menu at the bottom of the page and I was able to delete the account.
    Thank you,

    Graham

    • This reply was modified 2 years, 8 months ago by grahamoz.
    SergeM

    (@serge00)

    2 years, 8 months ago

    Thank you too for your confirmation, Graham.
    Regards.

Viewing 7 replies - 1 through 7 (of 7 total)

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