Cancel with refund

  • Resolved andreagntll

    (@andreagntll)


    5 years, 1 month ago

    Hello,

    We have a problem, we have updated to the business medium version and the payment by Paypal in the reservation comes by default.

    We do not have a Paypal account and customers have been charged.

    How can I cancel the reservations and have the money returned?

    Greetings and thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author wpdevelop

    (@wpdevelop)

    5 years, 1 month ago

    Hello.
    Please note, you can make refund only from the specific payment system, it’s does not possible to make refund from the Booking Calendar plugin.
    You need to contact support of the PayPal for making refund of this payment.
    Or you can ask visitor who made that payment to submit the chargeback from the payment.
    You can check all your configuration of the PayPal settings at the Booking > Settings > Payment page.
    Kind Regards.

    Thread Starter andreagntll

    (@andreagntll)

    5 years, 1 month ago

    Thank you.

    We solved it with Paypal.

    Kind Regards.

Viewing 2 replies - 1 through 2 (of 2 total)

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