Cancellation self service

  • Resolved samgruvr

    (@samgruvr)


    5 years, 11 months ago

    Hello!
    First off, I love this plug in and have done a lot with it in a short amount of time. I am trying to improve my customers’ ability to self serve, I’d like to include a link to cancel a reservation from a calendar view like the one referenced. We would also like to be able to allow a customer to cancel after the start time has passed. We’re a pool and have booking limits but, bad weather can close us. Giving members the opportunity to cancel after they miss for weather or another reason would be good.

    Thanks
    -Sam

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author codepeople

    (@codepeople)

    5 years, 11 months ago

    Hi,

    That’s currently a commercial feature: https://apphourbooking.dwbooster.com/documentation#cancellation-addon

    We’d like to help but we can’t reply about that in this forum. We are not allowed to support any customers in these forums.

    For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.

    Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.

    Thank you.

    Thread Starter samgruvr

    (@samgruvr)

    5 years, 11 months ago

    @codepeople .. I am not able to use the personal calendar feature so I’ m using the frontend list [CP_APP_HOUR_BOOKING_LIST] .. I’d like to be able to pull the autogenerated cancellation link into that list..

    Is this possible or, on the roadmap?

    Thanks
    -Sam

    Plugin Author codepeople

    (@codepeople)

    5 years, 11 months ago

    Hi! We’d like to help but we can’t reply about that in this forum (Cancellation link add-on, commercial feature). We are not allowed to support any customers in these forums.

    For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.

    Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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