Cannot Access Admin – 403 Forbidden

Viewing 3 replies - 1 through 3 (of 3 total)
  • mattmary

    (@mattmary)

    4 years, 8 months ago

    hi @petfresh

    Sorry to hear that you encounter some issues with our plugin.
    It looks like a server configuration error?
    Any chances you share with us your ngnix configuration file?
    Does the webserver user has the right to browse the app folder?
    Kind regards

    Mat

    Thread Starter petfresh

    (@petfresh)

    4 years, 8 months ago

    Issue found and corrected.

    The Portal couldn’t be accessed due to the following option being disabled by default on Cloudways

    -> DIRECT PHP FILES ACCESS

    This can be corrected by visiting the following path: Servers > Applications (Select Application) > General > Right hand Side (DIRECT PHP FILES ACCESS) > SET TO ACTIVE (TRUE).

    • This reply was modified 4 years, 8 months ago by petfresh.
    mattmary

    (@mattmary)

    4 years, 8 months ago

    hi @petfresh

    thanks for sharing your solution.
    And enjoy data analytics.

    Mat

Viewing 3 replies - 1 through 3 (of 3 total)

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