Cannot Access admin once I added SSL server

Viewing 11 replies - 1 through 11 (of 11 total)
  • Moderator James Huff

    (@macmanx)

    11 years, 4 months ago

    Are any other users able to access, or are you the only user on the site?

    Thread Starter carfac

    (@carfac)

    11 years, 4 months ago

    Hi James!

    Thanks for the response, and good question!

    I do have a couple user names, so I tried a couple others (all admins). ALL of them gave the same error….

    Thanks!

    Dave

    Moderator James Huff

    (@macmanx)

    11 years, 4 months ago

    Hm, weird that they’re all affected.

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    mangojoos

    (@mangojoos)

    11 years, 4 months ago

    I have a query too. After I installed SSL certificate and selected SSL button to activate it, my site has gone down.

    In the hosting admin panel, it throws this error

    Error: ProtDirUser_IIS::update() failed: Add Protected Directory user failed: Url ‘plesk-stat’ is not protected. (Error code 1)

    Godaddy says i have to delete some protected directory, but I have not protected any directory. My site is created in wordpress and hosted in Godaddy.

    Please help me with what exactly has to be done to bring back my site live.

    Moderator James Huff

    (@macmanx)

    11 years, 4 months ago

    mangojoos, as you are experiencing a completely different issue, please open your own thread: https://ww.wp.xz.cn/support/forum/how-to-and-troubleshooting#postform

    Thread Starter carfac

    (@carfac)

    11 years, 4 months ago

    James:

    Thanks for the pointer- I will try that today and report back.

    Dave

    Moderator James Huff

    (@macmanx)

    11 years, 4 months ago

    You’re welcome, please let us know how it goes! 🙂

    Thread Starter carfac

    (@carfac)

    11 years, 4 months ago

    Well, I have the good news (I found the plug in that breaks it) and Bad news (it breaks in a different way)

    So, the plug in that breaks everything is Woo Commerce. I am thinkin that I should uninstall Woo, get into the admin in https mode and reinstall…. is that right? Now all I have to do is get in the admin!

    OK, the bad news is that once I disable JUST woo commerce, I get past the permissions thing, but then I seem to go into a loop that ends with:

    The page isn’t redirecting properly

    Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

    This problem can sometimes be caused by disabling or refusing to accept cookies.

    Again, I am lost! Any ideas what to do here?

    Thank you!

    Moderator James Huff

    (@macmanx)

    11 years, 4 months ago

    For the WooCommerce problem, I recommend asking over at https://ww.wp.xz.cn/support/plugin/woocommerce so the plugin’s developers and support community can help you with this.

    For the redirect problem, check the Plugins section of your blog’s Dashboard. Do you have any active plugin’s which also require WooCommerce to be active?

    Thread Starter carfac

    (@carfac)

    11 years, 4 months ago

    I will check today…. I think the theme may require it.

    Maybe I will make an alt install and retry everything… BUILD it all in SSL.

    I will play with it and get back! Thanks! 🙂

    Moderator James Huff

    (@macmanx)

    11 years, 4 months ago

    You’re welcome!

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Cannot Access admin once I added SSL server’ is closed to new replies.