Use your FTP tool or file manager in your cPanel and rename any security plugins to (plugin name)-bak.
IF you’re familiar with how to use your cPanel’s phpmyadmin, ensure your Site URL and Home URL are identical (e.g., with www or without www).
Try logging in to http://blacktulipcreations.com/wp-login.php
Further solutions:
http://www.wpbeginner.com/wp-tutorials/how-to-fix-error-too-many-redirects-issue-in-wordpress/
Lastly, don’t neglect your WordPress site for “a few months”. You should always be updating themes and plugins, and checking to ensure you’re not getting any brute force attacks and whatever else.
I checked the Home and Site URL and they are identical. So, I followed the link you left for WPbeginner and it suggested deactivating my plugins from the phpmyadmin. So I follower the instructions here:
http://support.hostgator.com/articles/specialized-help/technical/wordpress/disableenable-all-wordpress-plugins-via-the-database
That allowed me to access my login page to get to my dashboard. but now if I try to go to my plugins to reactivate, I get another “Page not found”
So, not I cannot access, view, update, or activate any plugins in WP.
I tried pasting the code I erased back in the box I deleted it from to when I deactivated them. But it does not help. Even with the code replaced I can access my dashboard but not the plugins.
Anyone know what I should do now?
Please and thank you.
BTC
That’s not what you’re supposed to do. In a nutshell:
- Yes, use phpmyadmin. Find your _options table. Then find “active_plugins” and delete everything in there, and click Go. No worries; it will repopulate that table when you activate your plugins (which will be deactivated).
- Log into your WP Admin.
- Activate your plugins one at a time (or two or three at a time if you have a lot).
- Each time you activate a plugin, log out of your WP Admin and log back in.
- Eventually, you’ll find the plugin that’s causing the problem, and you won’t be able to log in.
- Use your HostGator cPanel or your FTP client to chance the name of the plugin causing the problem to plugin-name-bak.
- Log back into your WP Admin
Now, you have two options:
(1) Log back into your FTP utility, erase the -bak, and the plugin will appear in your plugins list. You can then activate it from your WP Admin. Adjust the settings that could possibly be causing the issue, and you’re all set.
(2) Find an alternative to the culprit plugin that doesn’t cause the issue you’re experiencing.
This may seem laborious and time-consuming, but it’s not — especially once you’re used to it. If you had less than 60 plugins, I bet I could figure out the culprit and fix it in less than 5 minutes.
Good luck!
After deleting the active plugins and no longer being able to get to my plugins page I googled that isse and was I was able to get my page working by following the suggestions on the thread linked below. after getting
https://ww.wp.xz.cn/support/topic/pluginsphp-and-update-corephp-page-not-found
Thanks for all your help!
What do you mean, couldn’t access your plugins page?
If you deleted what I told you to delete — the active plugins table in your database _options, you can still access your plugins >> installed plugins.
I do that for my search marketing firm all the time.
They’ll just be deactivated, that’s all. Then you activate 1 or 2 at a time until you find the culprit. Then either reconfigure the culprit or find an alternative plugin.
Regardless, glad you fixed the issue.
Oh, and I would encourage you to lame tech people at HostGator to upgrade your php.
One of those live chat people can do it, but they’re otherwise inept. It’s free. They should upgrade for free, but you have to tell ’em.
So go to HostGator live chat and tell them to please upgrade your php to the latest version.
