I get an error message when I try to log in.
What is the error message?
Hi Steve. The error messages is “HTP error 500” along with “page isn’t working” and “currently unable to hand this request.”
1. Check the error log(s) on your host. The problem should be logged there. (How do you see the log? Depends on your host.)
2. Enable WP_DEBUG and WP_DEBUG_LOG and then check wp-content/debug.log to see if there’s a useful error message there.
I use BlueHost. I seem to be having a problem with something called Zend…
[Mon Oct 10 10:32:58 2016] [error] [client 100.43.85.1] Failed loading /usr/php/54/usr/lib64/php/modules/ioncube_loader_lin.so: /usr/php/54/usr/lib64/php/modules/ioncube_loader_lin.so: undefined symbol: zend_new_interned_string
[Mon Oct 10 10:32:58 2016] [error] [client 100.43.85.1] Failed loading /usr/php/54/usr/lib64/php/modules/ixed.lin: /usr/php/54/usr/lib64/php/modules/ixed.lin: undefined symbol: zend_is_auto_global_quick
[Mon Oct 10 10:32:58 2016] [error] [client 100.43.85.1] Failed loading /usr/php/54/usr/lib64/php/modules/ioncube_loader_lin.so: /usr/php/54/usr/lib64/php/modules/ioncube_loader_lin.so: undefined symbol: zend_new_interned_string
[Mon Oct 10 10:32:58 2016] [error] [client 100.43.85.1] Failed loading /usr/php/54/usr/lib64/php/modules/ZendGuardLoader.so: /usr/php/54/usr/lib64/php/modules/ZendGuardLoader.so: undefined symbol: zend_new_interned_string
[Mon Oct 10 10:32:59 2016] [error] [client 144.76.198.133] Zend Optimizer requires Zend Engine API version 220060519.
[Mon Oct 10 10:32:59 2016] [error] [client 144.76.198.133] The Zend Engine API version 220131226 which is installed, is newer.
[Mon Oct 10 10:32:59 2016] [error] [client 144.76.198.133] Contact Zend Technologies at http://www.zend.com/ for a later version of Zend Optimizer.
Hmmm… that seems like something that needs to be resolved with Bluehost tech support.
calling them right now. thank you for your help.
Bluehost deactivated the theme I was using (that was customized heavily for me) b/c it was incompatible with the WP update. Now my website looks like …. Oh happy Monday. I guess it was a catch 22 situation. Website looked fine but couldn’t access my dashboard before. Now I can access my dash but my website looks bad.
