Cannot access Dashboard for Editor role users

  • nimeck

    (@nimeck)


    8 years, 11 months ago

    I installed the app and begun to turn on/off options for the editor user role. When testing I noticed that the Editor user can no longer access any pages in the admin area. one user logs in the admin bar the top disappears and entering any direct URLs redirects to the homepage. I’ve now unchecked all check boxes, nothing. I then uninstalled per your option at the bottom of the settings page, deleted the plugin and still have the same problem.

    I also checked the “Allow page access” but that too doesn’t work. I’ve attached a screen shot of the settings page for reference.

    Is there something I’m missing? Do I need to go into DB and remove something? If so, can you tell me what I am looking for?

    See setting here: https://app.box.com/s/leppyizrkti7vaytd5aiyla6dltrvape

Viewing 8 replies - 1 through 8 (of 8 total)
  • happyAnt

    (@duongcuong96)

    8 years, 11 months ago

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    happyAnt

    (@duongcuong96)

    8 years, 11 months ago

    Hi @nimeck,

    Maybe you did config something wrong with this plugin.

    I think you need to uninstall this plugin first before deactivate it, to do that, active Adminimize again, go to settings -> Adminimize -> scroll to Uninstall Options,check the box and press Delete Options

    Hope it helps you,
    Cuong

    Thread Starter nimeck

    (@nimeck)

    8 years, 11 months ago

    Thank you for your comment. As mentioned in my note I did try that, 2x. Did not help.

    happyAnt

    (@duongcuong96)

    8 years, 11 months ago

    Hi @nimeck,

    Sorry for late reply, could you please send your backup config file of Adminimize?
    With this file, I can help you identify your problem 🙂

    You can get backup file by go setting Adminimize -> Export/Import Options -> Export

    Cheers,
    Cuong

    Thread Starter nimeck

    (@nimeck)

    8 years, 11 months ago

    Sorry for the delayed response. I was away on vacation. Below is a link to the config file.

    Download Config file

    • This reply was modified 8 years, 11 months ago by nimeck.
    Plugin Contributor Frank Bueltge

    (@bueltge)

    8 years, 11 months ago

    Have you tried to deactivated the plugin. If the is not active, than should it works, the access of the dashboard. If not, it is a problem from other side, not from the plugin.

    The dashboard is only inactive, if you hide the menu item Dashboard on a role.

    Thread Starter nimeck

    (@nimeck)

    8 years, 10 months ago

    I have tried to deactivate, as mentioned above. I even uninstalled and it still wouldn’t load dashboard.

    happyAnt

    (@duongcuong96)

    8 years, 10 months ago

    Hi ,

    I have imported and tested your JSON backup file, jsonI can confirm that there are no problems with your config, Editor role still accesses dashboard fine.

    Here is my export JSON file( based on your imported one ) for your reference:
    https://www.dropbox.com/s/7v1yydbo9ldttp9/mw_adminimize-settings-export-07-19-2017.json?dl=1

    Did you recently install another plugin?
    If you can, try to import my setting to see if it help 🙂
    Cuong

Viewing 8 replies - 1 through 8 (of 8 total)

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