cannot access file

  • Resolved cathmw

    (@cathmw)


    8 years, 1 month ago

    After creating the shortcode and looking at the live site i get the result
    ‘Cannot access file!and the url of the pdf ‘

    Thanks Cath

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Deepak Ghimire

    (@deip)

    8 years, 1 month ago

    The link is not working..

    But mostly the issue is because the file is no available at the location..
    Make sure the file exists by opening the link in new window..

    And if the file is from another domain you will require CORS access. that is because modern browsers security policies don’t allow such cross domain file access..

    Also make sure both site and file are in https or http.. not mixed.

    Best,
    Deip

    bruno05

    (@bruno05)

    8 years ago

    CAnnot access file. The link is fine and works on its own. https://www.reela.org/docs/reela-hota-brochure.pdf

    Bruno

    Plugin Author Deepak Ghimire

    (@deip)

    8 years ago

    Make sure the link to pdf and site both are in same protocol..
    either http or https.. Not mixed.

    Modern browsers won’t allow such mixed content for PDFs..

    We suggest defining a proper http to https redirect in .htaccess for better solution.

    acteventsplanner

    (@acteventsplanner)

    8 years ago

    Thanks deip, I had the same problem, I have mixed, but I changed in the book https://… instead of http://… that fixed it..

    Plugin Author Deepak Ghimire

    (@deip)

    8 years ago

    Glad it worked.. 🙂

    When you have free time.. feel free to rate our plugin and help it grow..

    Best,
    Deip

Viewing 5 replies - 1 through 5 (of 5 total)

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