Cannot access Installed Plug In page

  • gemdris

    (@gemdris)


    5 years ago

    I am unable to access the installed plug in page. Our host suggested disabling each plug in to see which is causing the issue – however I cannot access the page to do this.

    Can anyone offer some advice? Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • benvoide

    (@benvoide)

    5 years ago

    Hey @gemdris,
    if you are unable to access the WP admin page, my advice is to disable all plugins by renaming them via FTP (or any file manager) to something like “_plugin”. Then you should be able to access WP admin again and continue debugging your issue.

    Regards.

    elangovan

    (@elangovan)

    5 years ago

    Hi @gemdris,

    We can disable all the plugins manually from the phpMyadmin. Once login into the phpMyadmin please enter into your Database.

    In the Database you can see the table wp_options, In the table wp_options, under the option_name column find the active_plugins field.

    On this row, change the option_value field to: a:0:{}. Save the changes and this will deactivate all plugins.

    Now, you can go to your admin panel Dashboard > Plugins and activate your all pligins.

    Hope this might be helpful to you!

    Thanks

    • This reply was modified 5 years ago by elangovan.
    Thread Starter gemdris

    (@gemdris)

    5 years ago

    Thank you! The FTP option has worked!

Viewing 3 replies - 1 through 3 (of 3 total)

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