Cannot access the admin dashboard after activating

  • Resolved Oxibug

    (@oxibug)


    7 years ago

    Hi Pal,

    Apache
    PHP 7.2,
    WordPress 5.2.1

    Your plugin destroy my dashboard and I cannot access it now, I have to edit the database to fix it because you didn’t test it correctly

    This error appear in wp-admin.php

    Warning: Use of undefined constant SECURE_AUTH_COOKIE - assumed 'SECURE_AUTH_COOKIE' (this will throw an Error in a future version of PHP) in /home/.../public_html/.../.../wp-includes/pluggable.php on line 773
Sorry, 
you are not allowed to access this page.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author sminozzi

    (@sminozzi)

    7 years ago

    Hi Oxibug,

    Sorry to know about this issue with your site.

    I tested the plugin in a couple of sites mine before upload and works fine. Now is running in around 30 WordPress sites mine without any problem with PHP 7.2.

    Anyway, around 4.000 users installed the last version (5.43) and nobody report this issue, then, looks like only in your server.

    I ran a search in our source code with the word SECURE_AUTH_COOKIE and didn’t find this constant in our code. Then, this issue is not from our plugin. Maybe some security plugin installed trigger this warning or in conflict with our plugin.

    To remove the stopbadbots plugin, use FTP and remove this folder:
    /wp-content/plugins/stopbadbots
    or
    remove with cPanel
    files
    file manager
    public_html
    content
    plugins
    remove stopbadbots folder.
    Then, you should access your admin dashboard again.

    Try to read the instructions in our troubleshooting page:
    http://siterightaway.net/troubleshooting/
    some possible problems:
    1) Low WordPress Memory in file wp-config.php
    2) Javascript errors in the page
    3) Check your site Health: Dashboard => Tools => Site Health
    4) Conflict with another plugin.

    Please, let me know if you have questions and if we can help.
    Cheers,
    Bill

    Plugin Author sminozzi

    (@sminozzi)

    6 years, 7 months ago

    I hope this is sorted, gonna go ahead and mark as “resolved” to help keep things organized. Feel free to post again with any further questions or feedback, etc. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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