Cannot access Widgets

  • valtom2

    (@valtom2)


    8 years, 11 months ago

    Hi, I use Version 0.0.12 (I recovered the “old” version after losing all the widgets resulting from an update).
    All of a sudden, I cannot access the Widgets page (Design -> Widgets):
    wp-admin/widgets.php produces a blank page.
    The “Todd Halfpenny” link opens an “Account suspended” page.
    Please help! I am anxious not to lose the widgets that I already had to recreate once.
    THANKS!!!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author toddhalfpenny

    (@toddhalfpenny)

    8 years, 11 months ago

    Hi @valtom2,

    Sorry you’re seeing problems. I’m not sure what’s up with the “Todd Halfpenny” link… what URl does it take you to?

    As for the blank page this sounds really strange. Are you able to let me know the theme you’re using, and also the WordPress version you have?

    Also, may be worth checking, are you able to set the WP_DEBUG flag in your config.php? This might give some interesting output that could help identify what is wrong.

    Thread Starter valtom2

    (@valtom2)

    8 years, 11 months ago

    Thanks, Todd!

    I have two – almost identical – dev sites:
    – 2017.tomarenko.de
    – wpexperiment.tomarenko.de
    with Dorayaki WP theme

    Unfortunately, the only way I manage to keep the widgets from disappearing is with WP 4.7.5 and Widgets on Pages 0.0.12.

    In WP 4.8, Widgets on Pages (both 0.0.12 and 1.1.0) invariably produce a blank page when I click on Customizer or Widgets. There is no way I can access the widgets…

    The “Todd Halfpenny” link is http://gingerbreaddesign.co.uk/cgi-sys/suspendedpage.cgi

    The WP DEBUG flag is set to “false”:
    define(‘WP_DEBUG’, false);

    Is there anything I can do, test, whatever?
    At the moment, I am at a loss.

    Thanks a lot!!!
    Valerij

    • This reply was modified 8 years, 11 months ago by valtom2.
    Thread Starter valtom2

    (@valtom2)

    8 years, 11 months ago

    On the WP 4.0 site I can open Turbo Sidebars. I still cannot access the widgets though (Appearance -> Widgets -> blank page).
    THANKS!!!

    Plugin Author toddhalfpenny

    (@toddhalfpenny)

    8 years, 10 months ago

    Hi @valtom2,

    I’ve been trying hard to reproduce this with as many free themes as I can access.
    I’ve only seen the issue once with the picolight theme, and this was down to the theme registering it’s own sidebars in a way that was not up to date with the way WordPress expected it to.

    The Dorayaki theme is a premium one, right?

    Ta, Todd

Viewing 4 replies - 1 through 4 (of 4 total)

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