I’m getting exactly the same thing…
@ovidiu @brOwnie91
I have not seen that Parse Error before and cannot recreate it on any of our test or live sites. If one or both of you would like to send me wp-admin and ftp access account creds I’d like to look at your install and see why that is happening.
Please use the Contact Us form on the a3rev site to send the creds. Thank you and look forward to getting to the bottom of this issue.
Thread Starter
Ovidiu
(@ovidiu)
@steve: I’ll be emailing you just now.
@Ovidu
Got the email thank you – for the access – just looking into it now. – let you know what we find.
@ovidiu,
Found it. The problem relates to 3 places in the plugin code where we have used the shorten php syntax <? instead of <?php – on the vast majority of servers this causes no problem but some yes- Read more about it here
We have changed those 3 instances to the longer syntax and just pushing an update now v2.0.1
You and @br0wnie91 and all other users with that type of server php config will be able to install now. We also just checked all of 12 Lite version and 16 Pro version plugins and only found the instance on one other plugin – the lite version of WooCommerce Email Inquiry and Cart Options which was only launched 2 days ago on WordPress (and had a very slow start by the way) We will update it tomorrow as it is 9.15pm here.
So from version 2.0.1 this problem no longer exists thanks to you Ovidiu – (Please read the changelog)
Thank you.
Thread Starter
Ovidiu
(@ovidiu)
Thanks Steve, will now finally be able to checkout this plugin of yours 🙂
Closing ticket.
Thanks Ovidiu,
If it wasn’t for you giving us access we would never have found it – we run 34 clouds – 1 here in Australia – and 3 in the USA and could not reproduce it on any of them. It was a very simple fix once we could see the issue. So thank you again.
Thread Starter
Ovidiu
(@ovidiu)
No problem Steve, you see, since I run my own server I usually figure out most of the problems on my own but in this case there was absolutely nothing in the error logs except above error message so I had to let you have access to figure it out.
