Cannot activate the plugin

  • Resolved edusa2ooo

    (@edusa2ooo)


    2 years ago

    I just installed your plugin and cannot activate it. This is the errror I am getting.

    Plugin could not be activated because it triggered a fatal error.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support MixHa

    (@mixha)

    2 years ago

    Hey @edusa2ooo ,

    That’s the first time ever that I see such report. Please share the information:

    1. Are you using the latest plugin version?
    2. What hosting do you use?
    3. What are the PHP and the WP versions?
    4. Any additional information of how we could replicate the issue.

    Kind regards

    Thread Starter edusa2ooo

    (@edusa2ooo)

    2 years ago

    1. Are you using the latest plugin version? Yes
    2. What hosting do you use? InMotion Hosting
    3. What are the PHP and the WP versions? PHP PHP 8.1 and WP 6.5.3
    4. Any additional information of how we could replicate the issue. I had the same issue with the other application you provide during the setup process. Had the same issue, but this one had diffirent errors. I ended usign WP staging. I would love to use your version though.
    Plugin Author iClyde

    (@iclyde)

    2 years ago

    Hi @edusa2ooo

    It would be great if you could provide us error message upon activation when you enable WP_DEBUG and WP_DEBUG_DISPLAY in wp-config.php it will indicate file and line where the error happens.

    For now there is nothing we can do to help you further or debug as our plugin support PHP 5.6 up to PHP 8.3.

    It can be confirmed on service such as https://tastewp.com where you can select any WP version and PHP. It makes me think that the issue is caused by some kind of conflict with other plugin.

    Let me know if you can provide us more details 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    1 year, 12 months ago

    Hey @edusa2ooo ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)

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