• Resolved viablethought

    (@viablethought)


    Hello –

    Just installed this plugin and I am not able to Create a New Role. I was attempting to copy the Editor Role and modify it from there. When I click “save”, nothing happens.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter viablethought

    (@viablethought)

    Hello? Anyone?

    Plugin Support Kakon Barman

    (@kakon4366)

    Hello @viablethought,

    Thank you for reaching out and providing details about the issue you’re facing. First, I apologize for the delay in my response – I’m sorry for any inconvenience this may have caused.

    I understand that you’re unable to create a new role after installing the plugin, especially when trying to copy the Editor role and save modifications. This is certainly unexpected behavior, and I’d like to help resolve it as soon as possible.

    Best regards,
    Kakon Barman

    Plugin Support Kakon Barman

    (@kakon4366)

    Hey @viablethought,

    To resolve the issue, please update the plugin to the most recent version. After updating, the “Save” button should work correctly when copying roles.

    If you continue to experience any problems after updating, please let us know and we’ll be happy to help further.

    Best regards,
    Kakon Barman

    Thread Starter viablethought

    (@viablethought)

    @kakon4366

    We have moved on to a different solution since there was no response for over a month.

    Thanks

    Plugin Support Kakon Barman

    (@kakon4366)

    Hi @viablethought ,

    Thank you for following up, and my apologies for the delayed communication on our end. I appreciate you informing me of your decision and wish you all the best with the new solution. I hope we might have the opportunity to connect again down the line.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

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