Cannot Add Fields

  • Resolved jburke

    (@jburke)


    8 years, 11 months ago

    Can no longer add fields on any of my websites. All have been upgraded to WP4.8
    No error message – simply does not respond.
    Minimum other plugins but does include Woocommerce.
    The plugin has everything I need for volunteer organisations
    Thanks John Burke

Viewing 3 replies - 1 through 3 (of 3 total)
  • shanemorgan7

    (@shanemorgan7)

    8 years, 11 months ago

    Hi there John. You are currently using the Free version of VFB correct? This usually happens for a few reasons. One being that you might need to increase your Max_input_vars. This is fairly common where plugins or WordPress for that matter needs an increase in this server setting. Second reason could be due to a third-party plugin – have you tried deactivating all plugins and switching to a default WordPress theme, just to cover all the bases?

    Thanks! Shane VFB

    Thread Starter jburke

    (@jburke)

    8 years, 11 months ago

    After much trial and error, I discovered that the culprit is the new version of the Storefront Theme – Version 2.2.3 As this is a staple of those who use Woocommerce I would really appreciate if you could have a look at this problem. VFB is a great product and it would be a real shame if it cannot work with Storefront.
    Thanks
    John B

    shanemorgan7

    (@shanemorgan7)

    8 years, 11 months ago

    Thanks for getting back to me. If you could open a ticket here I will be more than happy to help you a bit more. Also if you could provide your login details to your WordPress site within the ticket. I will post a link below to open a ticket.

    https://vfbpro.com/pages/support

    Thanks!
    Shane
    VFB

Viewing 3 replies - 1 through 3 (of 3 total)

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