Cannot add items to folders

  • Resolved antonical

    (@antonical)


    1 year, 4 months ago

    We are tyring to use Cat Folders in it’s simplest form. We have created a number of high level folders and ‘moved’ items into them. When we tried to add additional items from Media into the folders we get a popup saying the item was successfully moved but the item is not moved and is not showing in the folder we moved it to.

    We cannot therefore use this plugin to show folder content on a page in our site.

    Can you advise please. We have tried the usual troublshooting to no avail. It looks like others are having similar issues. All plugins and WP are upto date.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    1 year, 4 months ago

    Hi @antonical ,

    Thanks for coming here today.

    Such problem can occur when you are using multiple media management plugins at the same time or if your WordPress or the plugin is not up to date.

    If you check the above and all OK, then you can use the chat widget here to reach the technical team for help:

    https://wpmediafolders.com/contact/

    Regards

    Thread Starter antonical

    (@antonical)

    1 year, 4 months ago

    Problem now solved thank you for all your assistance.

    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)

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