Cannot Add new attribute

  • vicfresh

    (@vicfresh)


    6 years ago

    Hi, I’m using the wordpress 5.3.2, and I can add new custom product attribute for Variation product like new Type, Unit belong with Size and Color, etc… in Product type” – “Variable Product”; However, my problem is I need to add the new Attribute “Unit” for every new product I need, and If I try to add a new one like “Unit” in Attribute page, it does not show in, it’s just showing 2 original Color and Size.

    So I stuck with this problem and take much time to add a new Attribute I want for a new product. Hope someone can help, thanks very much 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
  • Nicola Mustone

    (@nicolamustone)

    Automattic Happiness Engineer

    6 years ago

    Hello there,
    Are you able to add the create the new attribute in Product > Attributes, but then it is not possible to use it in products, is that correct?

    Can you send a copy of your system status from **WP Admin → WooCommerce → Status**?

    Thread Starter vicfresh

    (@vicfresh)

    6 years ago

    Hi Nicola,

    Thanks for your support,

    I cannot create a new attribute in Product > Attributes, but I can create a new attribute in New Product – Variable product – add Custom product attribute – request in Variations.

    Actually, every time I need to create new Attributes such as “Type”, so need to do again in New Product.

    I think when I create a new one like “Type” in Product – Attributes, actually, it’s already applied but it does not show there like it’s become invisible, because when I tried to rename like “Color” to “Type”, it’s cannot because it’s a conflict with the attributes “Type” that I tried to create.

    So now I rename Color and Size with a suitable name for my site and repeat apply the new one for the new products.

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    Nicola Mustone

    (@nicolamustone)

    Automattic Happiness Engineer

    6 years ago

    Hello,
    What you describe definitely sounds like a conflict with another plugin.
     
    The best way to determine this is to:
     

    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter vicfresh

    (@vicfresh)

    6 years ago

    Thanks, Nicola, I also deactivated all plugins and it’s working again, however, when I slowly active one by one all the plugins again, it’s also working too, that makes me confuse and I don’t know what makes Woo attribute conflict.

    However, before when I try to create new attribute “Type” but it’s not showing after I fixed the problem, I can add another attribute but “Type” still not showing, it seems invisible and I cannot add another attribute same name or rename like “Color” to “Type”.

    Thanks for your help 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Cannot Add new attribute’ is closed to new replies.

  • 4 replies
  • 2 participants
  • Last reply from: vicfresh
  • Last activity: 6 years ago
  • Status: not resolved