That was an issue that was fixed in the 3.4.6 version of the plugin – at least as you have described it. What version of the plugin do you have installed?
If it’s less than 3.4.6, you should update it and see if that resolves the issue.
The patch was to /includes/class-wp-members-user-profile.php. If you’re using 3.4.5, you could apply the patched file from here: https://gist.github.com/rocketgeek/a0c5ecaa6599427d63af7324e29320c7
Also, WordPress is a permissions-based user system. WP-Members relies on user capabilities of the WP user in order to allow or disallow certain actions. If your site uses standard WP roles, note that anything less than the administrator role will not be able to edit or add users. If your site utilizes custom roles or you customize existing roles by changing the capabilities with a role editor, then to edit/add users, you would need to have the capabilities of edit_users and add_users. In default WP, only administrators have these capabilities, and in multisite, only a super admin role has these.
Lastly, is this multisite? (multisite is entirely different when it comes to users because users are “network” users and may belong to more than one site)
Thread Starter
suep22
(@suep22)
Thank you, Chad. We have two separate members sections. The User section had the correct 3.4.6 version, but the members’ roster was apparently designed by a private designer years ago, something of which I was not aware. Our support people managed to get it updated and it is now working perfectly. I do appreciate your help. It has helped me understand things a little better!
