Cannot add restrictions

  • Resolved mariobeck

    (@mariobeck)


    3 years, 3 months ago

    Hello,

    i just installed your plugin because i want to create pages that are only visible to Users within certain customer groups. The customers should stay in the frontend entirely. Side note: to manage custom roles, i also added the “custom role editor”.

    When i try to add new restrictions, the form pops up, i can select everything as expected, but when i click on the “Add” button to finalize, i only get redirected to my settings page and no restriction was added to the list.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Bel

    (@belimperial)

    3 years, 3 months ago

    Hi @mariobeck

    Thank you for getting in touch.

    We were unable to reproduce the issue. Creating a new restriction worked perfectly.

    Here’s our test:
    https://share.getcloudapp.com/Qwu8QK8l

    We think there’s a possible conflict with your theme or another plugin.

    Can you try the following for us?

    1. Temporarily deactivate your third-party plugins except Content Control, and switch the theme to WordPress Twenty Twenty-Three.
    2. Clear out any browser, WordPress, server, database, and CDN caches you have.
    3. Retest using a private or incognito window with no active browser extensions.

    Let us know how it goes. Thank you!

    Bel

    (@belimperial)

    3 years, 2 months ago

    Hi @mariobeck

    We are going to mark this as resolved, as we haven’t heard from you in a while.

    Feel free to create a new thread if you have any other questions.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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