• Resolved jenfurrr

    (@jenfurrr)


    We can’t add to cart anymore because it is stuck to Wait… it happened after upgrading to 1.3.7 & 1.3.8 — it was working fine in 1.3.6

    I tried to revert it to 1.3.6 and the error was gone (but the UI was messed up so I have to upgrade to 1.3.8 again) ..

    In my investigation, the root cause of the issue is that the admin-ajax.php is returning 403 Forbidden when you click Add. It happens when the page is cached. if I purge the cache, it will work for some time, and then it will happen again.

    I am using Cloudflare + WP-Optimize

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter jenfurrr

    (@jenfurrr)

    Moreover, this happens ONLY if the user logged in.

    No error when the user is a Guest Or Admin

    devyadav

    (@devyadav)

    I’m facing the same issue. But happening in the mobile device, It allows to add one item to the cart thereafter when we try to add another item to the cart it displays “Wait…” and does nothing. Customers are also complaining a lot about the same. Another thing is if we refresh the page and then try to add an item to the cart, it works fine, then we can add as many items. On desktop, once we place an order on the website and then without closing the browser, if we come back to place another other then it shows “wait…” when someone tries to add an item to the cart. Then it does not add even a single item to the cart and the refresh option does not work in this case. Finally, either I need to close the browser or need to clear the cookies to get it to work. But, customers does not understand all this and leave the website. Please help us to fix this issue.

    Plugin Author WP Scripts

    (@wpscripts)

    Hello,

    The issue has been resolved with the new version 1.3.9. Please update the plugin and let us know your feedbacks.

    Thanks & Regards,
    Team WP Scripts

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cannot add to cart .. stuck in Wait’ is closed to new replies.