• Resolved acuarel

    (@acuarel)


    Hello

    Tried your fantastic plugin on a local enviroment running php 8.3 and Nginx as webserver and everything worked like a charm

    But after installing on remote server, the plugin refuses to work:
    it shows the folder structure from httpdocs (wp-content/, wp-admin/, etc) but i’m unable to browse any folder.
    – i can create a new folder, even delete ir but cannot enter it.
    – i can download and preview any file.
    – i can create a file and delete it.
    But it is impossible to to browse, f.e., the wp-content folder
    I’m restricted to the httpdocs folder for some reason…
    Whenever i click on the wp-content folder on the left pane, it displays its content for a while, the collapses back. clickin on the right pane, does nothing.
    If i click on wp-content or wp-admin or wp-includes, same behaviour: no response

    On the js console it keeps repeating file /wp-admin/admin-ajax.php?action=fs_connector&nonce=beae8446e5&cmd=open&reload=1&target=l1_Lw&tree=1&compare=&reqid=[….]

    Server is runnig php 8.3 and Nginx

    Any help would be very much appreciated

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support alina98

    (@alina98)

    Hi @acuarel ,

    Thanks for coming today.

    Let me check this and get back to you soon.

    Regards.

    Thread Starter acuarel

    (@acuarel)

    Thank you!!!

    Plugin Support mialewp

    (@mialewp)

    Hi @acuarel,

    Good day!

    Could you please reach out to technical support team via ninjateam.org/support?

    Please email us or choose a live chat section for prompt support. We would like to check more details on the issue that you’ve faced.

    Looking forward to hearing back from you.

    Many thanks!

    Mia

Viewing 3 replies - 1 through 3 (of 3 total)

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