• Resolved kimmondix

    (@kimmondix)


    I have a problem with my main menu. I have edited it in menus, and it looks to be ok there. However, in live page there is no changes. That last one on right still appears there, I cannot get rid of it. Browser caches are cleaned, WP caches are cleaned. I have tried different browsers and mobile devices but no changes.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator threadi

    (@threadi)

    You are using the “WP-Super-Cache” caching plugin. If clearing it does not help, try deactivating the plugin completely. You should then see the actual live view in the frontend.

    However, you are also using a commercial plugin called “X”. This could also have a cache for this purpose. Since we cannot answer questions about this here in the forum, I would recommend contacting their support team here: https://theme.co/forum/

    Thread Starter kimmondix

    (@kimmondix)

    One more detail. If I modify menus with “Manage With Live Preview” it looks good and exactly as it should be. However, when trying real live then nothing has changed. I even installed one new browser to block any kind of cache things but it’s there too.

    Moderator threadi

    (@threadi)

    The “Manage With Live Preview” feature is not part of WordPress. It probably comes with the “Widget Options” plugin, which you are likely using. As far as I can see, this plugin uses the classic WordPress customizer, which displays a preview. This is the uncached view. Therefore, I would recommend that you disable WP Super Cache again and, if that doesn’t help, contact your theme’s support team.

    Thread Starter kimmondix

    (@kimmondix)

    This may stay as mystery. Looks like everything is ok on pages, but the result remains.

    Thread Starter kimmondix

    (@kimmondix)

    Problem solved. I talked with my hosting, and the cache they are using was cleaned after that, and not any more existing problems.

Viewing 5 replies - 1 through 5 (of 5 total)

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