• Resolved B E

    (@bartvaneijden)


    Hello,

    it seems my jetpack is not communicating properly with my website. Things like tiled gallery and share buttons work, but the related posts do not show up. When I press debug, I get the following:

    Testing your site’s compatibility with Jetpack…

    There seems to be a problem with your site’s ability to communicate with Jetpack!

    [body] => {“error”:”Unknown Error”,”error_description”:”An unknown error has occurred.”}
    [response] => Array
    (
    [code] => 400
    [message] => Bad Request
    )

    What is going wrong? It used to work yesterday.

    I need help with http://www.offbeattravelling.com

    https://ww.wp.xz.cn/plugins/jetpack/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    I had a look at your site, and it seems to be properly connected to WordPress.com at the moment. I also see Related Posts at the bottom of your most recent posts.

    Do you still experience issues?

    Thread Starter B E

    (@bartvaneijden)

    Hi Jeremy,

    Indeed I made a small mistake: I checked only two articles (out of 5), and exactly on these two there were no related posts. I think that is because of the algorithm deciding that there were no related posts to be found? Is there a way to force at least one related post?

    However, when pushing ‘debug’ button, Jetpack still says there is a problem with connecting. Here is the screenshot:

    https://dl.dropboxusercontent.com/u/18149397/Screen%20Shot%202014-12-04%20at%2013.03.49.png

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    on these two there were no related posts

    Could you post links to these 2 posts here, so I can take a closer look?

    Thanks!

    Thread Starter B E

    (@bartvaneijden)

    Hey,

    I had another look today, it seems all articles are now having three related posts. This wasn’t the case yesterday, I am not sure what happened. But at least that seems fixed now.

    Sorry for my slow observations.

Viewing 4 replies - 1 through 4 (of 4 total)

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