• Resolved claydona

    (@claydona)


    Hi,

    Very new to this, I’m trying to make a backup for a new site I have created, but the backup fails.

    All help greatly appreciated, here is the log;

    [INFO] BackWPup 3.7.0; A project of Inpsyde GmbH
    [INFO] WordPress 5.3.2 on http://staging.oxfordshirerecoverycollege.org.uk/
    [INFO] Log Level: Normal
    [INFO] BackWPup job: initial backup
    [INFO] Logfile is: backwpup_log_c75413_2020-02-11_07-31-11.html
    [INFO] Backup file is: 2020-02-11_07-31-11_KDEO3KQH01.zip
    [11-Feb-2020 07:31:11] 1. Try to backup database …
    [11-Feb-2020 07:31:11] Connected to database i6355050_wp1 on localhost
    [11-Feb-2020 07:31:17] Added database dump “i6355050_wp1.sql” with 15.15 MB to backup file list
    [11-Feb-2020 07:31:17] Database backup done!
    [11-Feb-2020 07:31:19] 1. Trying to make a list of folders to back up …
    [11-Feb-2020 07:31:32] Added “wp-config.php” to backup file list
    [11-Feb-2020 07:31:32] 1105 folders to backup.
    [11-Feb-2020 07:31:34] 1. Trying to generate a file with installed plugin names …
    [11-Feb-2020 07:31:34] Added plugin list file “Oxfordshire-Recovery-College.pluginlist.2020-02-11.txt” with 1.57 KB to backup file list.
    [11-Feb-2020 07:31:34] 1. Trying to generate a manifest file …
    [11-Feb-2020 07:31:34] Added manifest.json file with 2.83 KB to backup file list.
    [11-Feb-2020 07:31:34] 1. Trying to create backup archive …
    [11-Feb-2020 07:31:34] Compressing files as PclZip. Please be patient, this may take a moment.
    [11-Feb-2020 07:47:36] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [11-Feb-2020 07:47:36] 2. Trying to create backup archive …
    [11-Feb-2020 08:02:30] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [11-Feb-2020 08:02:31] 3. Trying to create backup archive …
    [11-Feb-2020 08:08:36] WARNING: Job restarts due to inactivity for more than 5 minutes.
    [11-Feb-2020 08:08:37] ERROR: Step aborted: too many attempts!
    [11-Feb-2020 08:08:37] 1. Try to send backup file to Dropbox …
    [11-Feb-2020 08:08:38] Authenticated with Dropbox of user: Aaron Claydon
    [11-Feb-2020 08:08:38] Uploading to Dropbox …
    [11-Feb-2020 08:08:39] WARNING: File could not be found.
    [11-Feb-2020 08:08:39] ERROR: Job has ended with errors in 2248 seconds. You must resolve the errors for correct execution.

    Many thanks,

    A

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @claydona
    Please go to BackWPup > Settings > Jobs, try to set Maximum Script Execution Time setting to about 20 secs then try again.
    In case it not works, set log level to debug mode, BackWPUp -> Settings -> Logs -> Logging Level -> Debug(not translated ) -> save , re-run the job again then give me latest debug log file, you can upload the log file to notepad online, please don’t post log here.
    Thank you!

    @claydona
    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know ;),

    Btw, If you find BackWPUp is useful for you, we would really appreciate. if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support 😀
    https://ww.wp.xz.cn/support/plugin/backwpup/reviews/

Viewing 2 replies - 1 through 2 (of 2 total)

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