Cannot connect analytics

  • Resolved luciferbs

    (@luciferbs)


    5 years, 11 months ago

    I got an error when i’m linking google analytics on sitekit
    “Error: cURL error 7: Failed to connect to 2a00:1450:401b:805::200a: Network is unreachable” same error on incognito window “Error: cURL error 7: Failed to connect to 2a00:1450:401b:806::200a: Network is unreachable” please help me to fix this

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    5 years, 11 months ago

    @luciferbs This issue is likely hosting related. Please provide the following information in order to troubleshoot further:
    1. Do you have any Firewall setup a host level?
    2. Do you have any other WordPress sites you can check Analytics setup with?
    3. Can you please share your Site Health information, privately if preferred.

    Thread Starter luciferbs

    (@luciferbs)

    5 years, 11 months ago

    i’ve submitted the site health info. 1. I think i have
    2. actually no

    Plugin Support James Osborne

    (@jamesosborne)

    5 years, 11 months ago

    @luciferbs Many thanks for sharing. I’ve checked your details provided and I don’t see anything unusual from the plugins installed and basic server configuration. While you didn’t mention your hosting provider with the details you’ve submitted can you please ask enquire about any possible restrictions at Firewall or hosting level which may be resulting in this error?

    Renee Johnson

    (@reneesoffice)

    5 years, 11 months ago

    @luciferbs since we have not heard from you, I am marking your support topic as resolved. If you have any further concerns, please open a new support topic.

Viewing 4 replies - 1 through 4 (of 4 total)

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