Let us know if you need any help!
@liditrudex I have the same problem, any advice please? screenshot attached. thanks
https://ibb.co/1LFtzTH
Hi @texnavi2024 !
Please try the connection in another browser or update this vrowser to the newest version.
Let us know what happens!
Feel free to write us, if you need further assistance,
Trustindex
@liditrudex I tried from 2 different browsers, Firefox and Chrome, both are up to date. the problem was stil there. I just deleted the plugin in the end. thank you for your time
Do you use the latest version of the browser?
@liditrudex don’t want to be funny and I appreciate you’re taking the time to assist on here, but what part of “both are up to date” (both browsers are up to date = running latest version) from my previous message is not clear? as said I deleted the plugin as couldn’t bother to waste any more time with it and seeing the support the potential future users get on here I’m glad I did.. thanks again for your time
@texnavi2024
Sorry about the misunderstanding!
Thanks for the update.
We’re still checking the issue.
Hi @texnavi2024 !
We apologize again for the miscommunication.
The admin.trustindex.io SSL is valid, you can check it here: https://www.sslshopper.com/ssl-checker.html#hostname=admin.trustindex.io
The issue could be solved on the user side: https://www.ssl2buy.com/wiki/ssl_error_rx_record_too_long-firefox-error
What is expected from our website is available( port, SSL, cert, TLS version… ).
Feel free to write us, if you need further assistance,
Trustindex
@liditrudex I managed to sort it by logging in from another computer. thank you
Great, thanks for the update!
