Cannot connect to plugin

  • Resolved arunganesan

    (@arunganesan)


    4 years, 7 months ago

    I just upgraded for the paid yearly account. I installed the plugin and it found malware on my site. However, it still won’t clean it and asks for me to upgrade.

    I went to the malcare dashboard and tried to connect my website again but this time it didn’t work at all. It says that it cannot link to my plugin.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter arunganesan

    (@arunganesan)

    4 years, 7 months ago

    Sorry, I didn’t follow the instructions. I installed the Pro version of the plugin and it was able to connect right away.

    Plugin Support amanbv

    (@amanbv)

    4 years, 7 months ago

    Hey Arun,

    Thank you for your message & the follow-up.

    Please do let us know if there is anything that we can assist you with in the future.

    Regards,
    Aman Kedia

Viewing 2 replies - 1 through 2 (of 2 total)

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