• Resolved italianpizzasecrets

    (@italianpizzasecrets)


    Hello, I am experiencing an issue with the latest version of WpDataTable where I cannot duplicate an already existent table.

    When I click the button to duplicate the screen goes gray and I need to reload the page entirely.

    Happening on WP 6.3.2, Plugin Version 2.1.76, Browser Firefox 120.0.

    Is this a known issue?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author wpDataTables

    (@wpdatatables)

    Hello,
    We apologise for the waiting time on this response.

    We are testing different WP versions as well as different PHP Versions on our Test Servers, and we are not able to reproduce any issue with duplicating of Tables.

    We made another test just now with WP version 6.4.1 and PHP version 8.2.0 with Lite Plugin 2.1.76 and we can duplicate all table types without any issue.


    You can download a short video we made from this Wetransfer link that shows one of the quick duplication tests, where we tried with an Excel Table and a Simple Table, not able to reproduce any issues.

    Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.

    Can you please change the theme and see if the issue is resolved?
     If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be).
    If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue occurred.
    Once it does reoccur, you will have found the plugin causing the issue.

    ​Let us know if you isolate the root of the issue on your Site, if it might be caused by something from your current Theme or another Plugin?
    Thank you.

    • This reply was modified 2 years, 6 months ago by wpDataTables.
Viewing 1 replies (of 1 total)

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