• tim132334

    (@tim132334)


    Good afternoon.
    There is an error on placing an order on my site; there it cannot create an order when it is under the administrator and when it is a simple user, it cannot be added to the basket.https://alberto.ru/

    • This topic was modified 6 years ago by tim132334.

    The page I need help with: [log in to see the link]

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  • arcangelini

    (@arcangelini)

    Hey @tim132334 !

    It sounds like you are having issues creating a new order on your site when logged in as an administrator. In order to get a better understanding of what is happening can you share some more details with me?

    1. A screenshot of the error you are seeing. I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox and Edge.

    2. Would you mind sharing a copy of your site’s System Status report?
    You can find it by going to WooCommerce ⇢ Status Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in reply.

    Thanks!

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