Cannot Create Category

  • Resolved confuzzed

    (@confuzzed)


    9 years, 10 months ago

    I fill out the place category form set the schema type to restaurant press “Add new place category” and the schema type reverts to default but nothing else happens, no other fields are changed, no confirmation of add, no message, and the category is not added.

    https://ww.wp.xz.cn/plugins/geodirectory/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Paolo

    (@paoltaia)

    9 years, 10 months ago

    Hi,

    did you upload a category icon too? That’s a mandatory field.

    If that’s not the problem, there could be a javascript conflict that is preventing the categories from being saved.

    In that case we would need to have a look at your dashboard to be able to find the culprit (probably another plugin).

    If you need, please register in our official support forum (it’s public and free) and open a new support topic. After that reply to your own topic, set the reply as private (so only staff can read it) and provide a url and admin credentials.

    Let us know,

    Thanks

    Thread Starter confuzzed

    (@confuzzed)

    9 years, 10 months ago

    No I did not upload the category icon, there was no indication that it was a required field and no error message.

    I just tried to upload one, but when I click on Category Icon “Upload Image” nothing happens.

    Thread Starter confuzzed

    (@confuzzed)

    9 years, 10 months ago

    I tried it in some other browsers. It appears that I had javascript disabled for this site in Firefox. Thanks for your quick reply.

    Plugin Author Paolo

    (@paoltaia)

    9 years, 10 months ago

    You are welcome 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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