Hi, my user report yesterday, he is an instructor but when he click on the button “create a new course” on frontend dashboard, # is added to the url and nothing more happen! It means he can not create a new course via frontend button on dashboard page.
To assist you more effectively, could you let me know which theme is currently in use on your website? This will help me identify any potential compatibility issues or theme-specific configurations that might be causing the problem.
To assist you further, could you kindly provide me with a list of active plugins along with their respective versions? This information will help me better understand your setup and address your concerns more effectively.
Chaty – Version 3.3.4 If Menu – Visibility control for menus – Version 0.19.2 Indeed Ultimate Affiliate Pro – Version 9.0 Limit Login Attempts Reloaded – Version 2.26.16 Otter – Version 3.0.9 TriPay Payment Gateway – Version 3.3.4 Tutor LMS Certificate Builder – Version 1.0.5 User Role Editor – Version 4.64.4 WooCommerce – Version 9.6.0 WP Mail SMTP – Version 4.3.0 WP Rollback – Version 2.0.7 WP Statistics – Version 14.12.2
I’ve noticed that you’re using Pro versions of plugins, and unfortunately, we are unable to offer support for Pro versions here. Additionally, it seems that the Tutor LMS plugin is missing from the list of versions you’ve shared. Could you kindly double-check and provide the full plugin list you’re using?
