Cannot create new sidebar

  • Resolved heiniekaboobler

    (@heiniekaboobler)


    11 years, 9 months ago

    I am unable to create new sidebars.

    When I click the ‘Create a new sidebar’ button on the widgets page, the dialog box comes up normally and allows me to name/describe a new sidebar. However, after clicking ‘Create sidebar,’ the new sidebar does not appear under Custom Sidebars.

    I have tried using multiple themes, as well as deleting and reinstalling the plugin. I have also tried using Chrome, FireFox, and IE.

    https://ww.wp.xz.cn/plugins/custom-sidebars/

Viewing 6 replies - 1 through 6 (of 6 total)
  • David

    (@ugotsta)

    11 years, 9 months ago

    Hi @heiniekaboobler,

    Thanks for posting, though sorry to hear you had some trouble there. I’d love to see that sorted and haven’t been able to replicate this.

    That seems to indicate a plugin or theme conflict.

    Could you please either try deactivating other plugins and switching to Twenty Fourteen theme to see how it works with that?

    Or try enabling debugging in WordPress? Helpful details on that here: http://premium.wpmudev.org/blog/debugging-wordpress-how-to-use-wp_debug/

    That’ll help us to see if it’s indeed a conflict, in which case we could take a deeper look to see where the conflict lies.

    Just to check also, after it fails to load when creating a new sidebar, can you try refreshing the page to see if the new sidebar is there?

    We had an earlier report about that, though it was fixed up. This one is likely due to a conflict.

    Looking forward to your reply! 🙂

    Thanks,
    David

    jonnyquality

    (@jonnyquality)

    11 years, 8 months ago

    I am having the same issue.It’s like I am maxed out for sidebars. Does the PRO Version give you more?

    ricula66

    (@ricula66)

    11 years, 8 months ago

    I am having the same issue on 2 different themes.
    I have 1 custom sidebar on 1 site and 5 custom sidebars on another site

    I have added no new plugins to either site since and I now have the same issue described above where after clicking ‘Create sidebar,’ the new sidebar does not appear under Custom Sidebars.

    I too have tried Chrome, Firefox & IE

    Debugger switched on but no message appears

    Thread Starter heiniekaboobler

    (@heiniekaboobler)

    11 years, 8 months ago

    Thank you for the help. Below is the error I receive with debug turned on:

    PHP Fatal error: Call to undefined function mb_strlen() in /home/***/***/***/wp-content/plugins/custom-sidebars/inc/class-custom-sidebars-editor.php on line 188

    Along with these notices:

    NOTICE: wp-content/plugins/custom-sidebars/inc/class-custom-sidebars.php:274 – Undefined index: defaults
    do_action(‘widgets_admin_page’), call_user_func_array, CustomSidebarsWidgets->widget_sidebar_content, include(‘/plugins/custom-sidebars/views/widgets.php’), CustomSidebars::get_options

    NOTICE: wp-content/plugins/custom-sidebars/inc/class-custom-sidebars.php:278 – Undefined index: post_type_pages
    do_action(‘widgets_admin_page’), call_user_func_array, CustomSidebarsWidgets->widget_sidebar_content, include(‘/plugins/custom-sidebars/views/widgets.php’), CustomSidebars::get_options

    NOTICE: wp-content/plugins/custom-sidebars/inc/class-custom-sidebars.php:282 – Undefined index: category_posts
    do_action(‘widgets_admin_page’), call_user_func_array, CustomSidebarsWidgets->widget_sidebar_content, include(‘/plugins/custom-sidebars/views/widgets.php’), CustomSidebars::get_options

    NOTICE: wp-content/plugins/custom-sidebars/inc/class-custom-sidebars.php:286 – Undefined index: category_pages
    do_action(‘widgets_admin_page’), call_user_func_array, CustomSidebarsWidgets->widget_sidebar_content, include(‘/plugins/custom-sidebars/views/widgets.php’), CustomSidebars::get_options

    Thread Starter heiniekaboobler

    (@heiniekaboobler)

    11 years, 8 months ago

    Enabling the mbstring module in my PHP configuration fixed the problem.

    Predrag – WPMU DEV Support

    (@wpmudev-support1)

    11 years, 8 months ago

    Hi @heiniekaboobler,

    Awesome, great to see you got that fixed.

    Please advise if you have more questions.

    Have a great day!

    Cheers,
    WPMU DEV

Viewing 6 replies - 1 through 6 (of 6 total)

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