Cannot Create Popup

  • Resolved mischmao

    (@mischmao)


    5 years, 4 months ago

    The create button does not work when I want to create a pop up. The first create button redirects me to a page that has two buttons “Create and Import”. Either buttons are working.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    5 years, 4 months ago

    Hi @mischmao,

    Sorry to know that you are having an issue with using our plugin.

    I checked this on a test site and wasn’t able to replicate the issue, this seems more to be a conflict issue. Can you please check if an error is being logged in the browser console?

    To debug this issue further, can you please do a conflict test? Please deactivate all the other plugins and check if this works. If so, enable the plugin one by one and check at which point the issue comes back. You need to do the same with the theme as well.

    Please make sure to take a backup before further proceeding as an easy revert point or consider doing the test on a staging site.

    Let us know the result.

    Best Regards,
    Nebu John

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    5 years, 3 months ago

    Hello @mischmao ,

    We haven’t heard from you for over a week now, so it looks like you were able to make it work.

    Please feel free to re-open this ticket if needed.

    kind regards,
    Kasia

Viewing 2 replies - 1 through 2 (of 2 total)

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