Cannot create remote backup to email

  • Resolved s1ndicate

    (@s1ndicate)


    2 years, 3 months ago

    Hello all!

    I just setup UpdraftPlus on my WordPress server. I currently am not interested in doing any other remote storage option other than email. I have selected “Email” as my remote storage option, but once I go and try to do a backup I get the following error with the <> checkbox checked: “You have chosen to send this backup to remote storage, but no remote storage locations have been selected”. I have my WordPress default email selected that is pulled from the WordPress settings. my email provider allows up to 25mb of file attachments. I am well under that limit as my site is pretty fresh. Any idea why I am receiving this error? I keep jumping through the settings and can’t find anything that stands out.

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  • Plugin Support vupdraft

    (@vupdraft)

    2 years, 3 months ago

    In the settings tab >> show expert settings what is your archive split set to (the default is 400).

    I would not be backing up via email, can you send me your backup log from the backup/restore tab

    In the settings tab, can you ensure all remote storage options are grey (not blue like OneDrive in my screenshot: https://snipboard.io/TVBhN8.jpg)

Viewing 1 replies (of 1 total)

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