cannot connect to crmonline

  • Resolved Developper

    (@prestigeinvest)


    9 years, 3 months ago

    hi,

    i have this error when i try to connect

    Could not find definition of Service <DiscoveryService> in provided WSDL

    my environment is a crm online

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author alexacrm

    (@alexacrm)

    9 years, 3 months ago

    @Developper

    can you please let us know the versions of the plugin, WordPress install and PHP in your environment.

    Thanks
    AlexaCRM

    Thread Starter Developper

    (@prestigeinvest)

    9 years, 3 months ago

    hi,

    i am on php 5.6 with latest version of wordpress and latest version of your plugin.

    FYI , i am talking about crm online (365) but if you are supporting 2016 it should be good too.

    thanks

    Plugin Author alexacrm

    (@alexacrm)

    9 years, 3 months ago

    Hi @Developper,

    try checking the box to ignore certificate errors. Depending on where your WordPress installation is (e.g. we have similar reports for WordPress installations in Azure), connection to Dynamics 365 Online may throw invalid cartificate errors. We’re working with Microsoft trying to get to the bottom of the issue. In the meantime, ignoring certificate problems may solve the issue.

    Thanks
    AlexaCRM Support

    Thread Starter Developper

    (@prestigeinvest)

    9 years, 3 months ago

    Hi,

    It is working now, but now i have a new problem, the plugin fail when it tries to read the pdo.caching file and the read permission is full so i cannot enable the plugin.

    Thank you for your help

    Plugin Author alexacrm

    (@alexacrm)

    9 years, 3 months ago

    Hey @Developper,

    can you post the exact error message you’re receiving? Also, there should be a log file available on About tab – can you send it to [email protected], please?

    Thanks
    AlexaCRM Support

Viewing 5 replies - 1 through 5 (of 5 total)

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