• Resolved thaflo

    (@thaflo)


    Hello!
    First, thanks for this very useful WordPress Plugin!

    If I want to download a photo album (I activated to show the “Download album”), I get the error message on a popup message:
    “Cannot create zip-archive”
    then, when I click the message away, I get:
    “The server could not complete the request.”

    I looked in the php-Log file, but didn’t find anything related to zip or the message.

    Please look at: http://www.ssp-mals.it/gsplaneil/?page_id=43

    Is there a possibility to see a log file where the process hangs?

    Thank you in advance!
    Florian

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jacob N. Breetvelt

    (@opajaap)

    Pls verify your php installation.

    You get this message when class ‘ZipArchive’ is not enabled in your php configuration.

    Thread Starter thaflo

    (@thaflo)

    Hi Jacob,

    thank you very much! Found the PHP.ini Editor in my hosting control panel and activated it, since then it works!

    Keep up the good work and super-fast-support!

    Florian

Viewing 2 replies - 1 through 2 (of 2 total)

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