Cannot create zip-archive

  • Resolved thaflo

    (@thaflo)


    6 years, 9 months ago

    Hello!
    First, thanks for this very useful WordPress Plugin!

    If I want to download a photo album (I activated to show the “Download album”), I get the error message on a popup message:
    “Cannot create zip-archive”
    then, when I click the message away, I get:
    “The server could not complete the request.”

    I looked in the php-Log file, but didn’t find anything related to zip or the message.

    Please look at: http://www.ssp-mals.it/gsplaneil/?page_id=43

    Is there a possibility to see a log file where the process hangs?

    Thank you in advance!
    Florian

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jacob N. Breetvelt

    (@opajaap)

    6 years, 9 months ago

    Pls verify your php installation.

    You get this message when class ‘ZipArchive’ is not enabled in your php configuration.

    Thread Starter thaflo

    (@thaflo)

    6 years, 9 months ago

    Hi Jacob,

    thank you very much! Found the PHP.ini Editor in my hosting control panel and activated it, since then it works!

    Keep up the good work and super-fast-support!

    Florian

Viewing 2 replies - 1 through 2 (of 2 total)

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