Cannot Deactivate Cache Enbabler

Resolved

HKP

(@hiskingdomprophecy)

Hi Folks,

I want to deactivate Cache Enabler (CE) to do some testing on a basic Widget HTML error, but I cannot deactivate CE or empty the CE cache.

Current case size is 894Mb.

When I click “Clear site Cache” it hangs the site for a minute, then I get an Error Message: “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

On recovery the CE cache is still full and unchanged.

When I try to deactivate CE and hit the plugin “Deactivate” that hangs the page for a minute, then I get an Error Message “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

However, the CE plugin is not deactivated and nor is the cache deleted.

I then get a “Cache Enabler requires the advanced-cache.php drop-in. Please deactivate and then activate the plugin to automatically copy this file or manually copy it from the wp-content/plugins/cache-enabler directory to the wp-content directory.” message.

When I copy in the advanced-cache.php and refresh the page, the notice goes, but the CE plugin is not reactivated and cache is not cleared.

Each time I click CE “Deactivate” or “Clear Site Cache” the above scenarios repeat, again and again.

With WP-Debug on and I hit the CE “Clear Site Cache”

I get the following message:

‘ Fatal error: Maximum execution time of 30 seconds exceeded in /home/hiskingd/domains/hiskingdomprophecy.com/private_html/wp-content/plugins/cache-enabler/inc/cache_enabler_disk.class.php on line 757 ‘

With WP-Debug on and I hit the CE plugin “Deactivate”

The site health data is copied below. All themes and plugins are up to date.

Look forward to a fix quite soon.

If there is anything more I can provide, please let me know.
Regards and thanks,
Angus

The site health data:


### wp-core ###

version: 5.7.1
site_language: en_US
user_language: en_US
timezone: Asia/Hong_Kong
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 108
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/hiskingd/domains/hiskingdomprophecy.com/private_html
wordpress_size: 510.84 MB (535659002 bytes)
uploads_path: /home/hiskingd/domains/hiskingdomprophecy.com/private_html/wp-content/uploads
uploads_size: 5.97 GB (6406953446 bytes)
themes_path: /home/hiskingd/domains/hiskingdomprophecy.com/private_html/wp-content/themes
themes_size: 9.73 MB (10201551 bytes)
plugins_path: /home/hiskingd/domains/hiskingdomprophecy.com/private_html/wp-content/plugins
plugins_size: 80.02 MB (83904617 bytes)
database_size: 473.38 MB (496375688 bytes)
total_size: 7.02 GB (7533094304 bytes)

### wp-dropins (1) ###

advanced-cache.php: true

### wp-active-theme ###

name: Weaver Xtreme Child (weaver-xtreme-child)
version: 4.2.6.1551866430
author: Bruce Wampler
author_website: //weavertheme.com/about
parent_theme: Weaver Xtreme (weaver-xtreme)
theme_features: core-block-patterns, automatic-feed-links, title-tag, post-thumbnails, customize-selective-refresh-widgets, html5, responsive-embeds, post-formats, wp-block-styles, align-wide, editor-styles, editor-style, custom-logo, custom-header, custom-background, menus, infinite-scroll, widgets
theme_path: /home/hiskingd/domains/hiskingdomprophecy.com/private_html/wp-content/themes/weaver-xtreme-child
auto_update: Disabled

### wp-parent-theme ###

name: Weaver Xtreme (weaver-xtreme)
version: 4.4.7
author: Bruce Wampler
author_website: //weavertheme.com/about
theme_path: /home/hiskingd/domains/hiskingdomprophecy.com/private_html/wp-content/themes/weaver-xtreme
auto_update: Disabled

### wp-themes-inactive (1) ###

Twenty Twenty-One: version: 1.3, author: the WordPress team, Auto-updates disabled

### wp-plugins-active (21) ###

AddToAny Share Buttons: version: 1.7.44, author: AddToAny, Auto-updates enabled
Advanced Editor Tools (previously TinyMCE Advanced): version: 5.6.0, author: Automattic, Auto-updates enabled
All in One SEO: version: 4.1.0.2, author: All in One SEO Team, Auto-updates enabled
Better Search Replace: version: 1.3.4, author: Delicious Brains, Auto-updates enabled
Broken Link Checker: version: 1.11.15, author: WPMU DEV, Auto-updates enabled
Cache Enabler: version: 1.7.1, author: KeyCDN, Auto-updates enabled
Classic Editor: version: 1.6, author: WordPress Contributors, Auto-updates enabled
Cloudinary: version: 2.7.1, author: Cloudinary Ltd., XWP, Auto-updates enabled
Extra Sentence Space: version: 1.3.9, author: Scott Reilly, Auto-updates enabled
Fast Secure Contact Form: version: 4.0.56, author: fastsecure, Auto-updates disabled
Fast Velocity Minify: version: 3.1.9, author: Raul Peixoto, Auto-updates enabled
GTranslate: version: 2.8.63, author: Translate AI Multilingual Solutions, Auto-updates enabled
iThemes Security: version: 7.9.1, author: iThemes, Auto-updates enabled
List category posts: version: 0.84.1, author: Fernando Briano, Auto-updates enabled
Pre* Party Resource Hints: version: 1.7.6.3, author: Sam Perrow, Auto-updates enabled
RefTagger: version: 2.4.1, author: Logos Bible Software, Auto-updates enabled
UpdraftPlus - Backup/Restore: version: 1.16.56, author: UpdraftPlus.Com, DavidAnderson, Auto-updates enabled
Virtual Robots.txt: version: 1.0.8, author: LittleBizzy, Auto-updates disabled
Weaver Xtreme Theme Support: version: 4.4.5, author: wpweaver, Auto-updates enabled
WPBruiser: version: 3.1.43, author: Mihai Chelaru, Auto-updates enabled
XML Sitemap & Google News: version: 5.2.7, author: RavanH, Auto-updates enabled

### wp-plugins-inactive (5) ###

Easy Updates Manager: version: 9.0.8, author: Easy Updates Manager Team, Auto-updates disabled
GTmetrix for WordPress: version: 0.4.4, author: GTmetrix, Auto-updates enabled
Optimize Database after Deleting Revisions: version: 5.0.4, author: CAGE Web Design | Rolf van Gelder, Eindhoven, The Netherlands, Auto-updates disabled
WordPress Importer: version: 0.7, author: wordpressdotorg, Auto-updates disabled
WP Rollback: version: 1.7.1, author: Impress.org, Auto-updates disabled

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1802
imagemagick_version: ImageMagick 7.0.10-18 Q16 x86_64 2020-07-21 https://imagemagick.org
file_uploads: File uploads is turned off
post_max_size: 64M
upload_max_filesize: 64M
max_effective_size: 64 MB
max_file_uploads: 20
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 8 GB
	imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
	imagick::RESOURCETYPE_FILE: 49151
	imagick::RESOURCETYPE_MAP: 8 GB
	imagick::RESOURCETYPE_MEMORY: 4 GB
	imagick::RESOURCETYPE_THREAD: 2
gd_version: bundled (2.1.0 compatible)
ghostscript_version: not available

### wp-server ###

server_architecture: Linux 3.10.0 x86_64
httpd_software: Apache/2
php_version: 7.4.8 64bit
php_sapi: fpm-fcgi
max_input_variables: 1000
time_limit: 30
memory_limit: 256M
admin_memory_limit: 512M
max_input_time: 60
upload_max_filesize: 64M
php_post_max_size: 64M
curl_version: 7.29.0 NSS/3.34
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 10.4.13-MariaDB
client_version: mysqlnd 7.4.8

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/hiskingd/domains/hiskingdomprophecy.com/private_html/wp-content
WP_PLUGIN_DIR: /home/hiskingd/domains/hiskingdomprophecy.com/private_html/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

### aioseo (2) ###

noindexed: Search Page
nofollowed: Attachments (attachment)

END

Viewing 1 replies (of 1 total)

Anonymous User 16850768
(@anonymized-16850768)

5 years ago

I believe this is a duplicate of your previous thread, so let’s keep the replies in the original thread: https://ww.wp.xz.cn/support/topic/cache-enabler-keeps-causing-fatal-errors/

If I’m incorrect please let me know.

Viewing 1 replies (of 1 total)

The topic ‘Cannot Deactivate Cache Enbabler’ is closed to new replies.