Cannot delete attachments from media library

  • Resolved ddesmond

    (@ddesmond)


    1 year ago

    Hi folks,
    I’m using a licensed version of CatFolders.

    Permanently deleted images are still appearing in the media library as attachments with no preview. The files are gone (404 via URL), but the entries remain visible.

    How can I completely remove these from the library?

    Thank you!

Viewing 1 replies (of 1 total)
  • Plugin Support mialewp

    (@mialewp)

    1 year ago

    Hello @ddesmond,

    Thanks for reaching out.

    It should be deleted completely in the Media library, it seems there is a bug on your site.

    Please reach out technical support team through https://wpmediafolders.com/contact/, we would like to check more details on it to debug.

    We look forward to hearing back from you.

    Best regards,

Viewing 1 replies (of 1 total)

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  • 1 reply
  • 2 participants
  • Last reply from: mialewp
  • Last activity: 1 year ago
  • Status: resolved