Cannot delete publication

  • afairbairn

    (@afairbairn)


    1 year, 2 months ago

    I am unable to delete publications from the list. Everytime I do, I get a cloudfare error page. I contacted my hosting provider Bluehost and they were unable to find any errors on their side. This is what the error page shows:
    “Sorry, you have been blockedYou are unable to access cf-prod.bluehost.comWhy have I been blocked?

    This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.What can I do to resolve this?

    You can email the site owner to let them know you were blocked. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page.”

    Thank you

Viewing 1 replies (of 1 total)
  • BluehostSupport

    (@bluehostsupport)

    1 year, 2 months ago

    Hello – If you see this message, it means that there is an issue with Cloudflare, which Bluehost does use for security. It’s likely an issue where Cloudflare has detected suspicious activity with the IP address you are using. In return, this has temporarily blocked access to protect itself from attacks.  
     
    Usually this can just correct itself within the system, since we do rotate IP addresses pretty frequently. Also, be sure you did not enter incorrect log-in information multiple times, as this can cause issues, or even submitting forms with unusual data. Trying a different browser or device can also sometimes resolve this issue. If you are having a lot of bot activity on your site, this can lead to the same issues as well. Since you are using a public IP address and sharing this with other people on your network, it could be that your IP is flagged and blacklisted.  
     
    If this problem does not correct itself, you can also reach out to Bluehost support directly and they can assist with this or point you in the right direction. Additionally, if you are not getting the support you need via our support channels, you can reach us on social media.  

Viewing 1 replies (of 1 total)

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