Cannot edit created pdf’s

Hi @ppeople,

I just downloaded a testing PDF invoice from my staging site, and I was able to activate the editing mode in Adobe Acrobat Pro DC on Windows:

Please try editing my testing invoice to confirm if this happens with my file too: https://www.swisstransfer.com/d/04b9c92c-bce3-4252-ac6f-88c73d282fbe

Let me know whether you were able to edit it, or not!

Thanks for the feedback, @ppeople!

Unfortunately I get the same error. The only workaround I have found is: [steps]

This will certainly help as a workaround for other users with a similar issue 🙂

This used to work fine – it only seems to be a recent update perhaps to the plugin that has stopped it from working

That’s strange, because the PDF file as such is rendered by dompdf, a PDF engine which was updated several months ago, in v4.2.0 launched on March 24 this year, not recently.

That said, it would be helpful to know which version of Adobe Acrobat you are using, and the OS you are running, to try to reproduce the issue on our side.

Also, I would like to mention that we offer an extension to switch the PDF engine to mPDF as an alternative to generate PDF documents. You can download the latest release here: woocommerce-pdf-ips-mpdf.2.6.0.zip

Let me know if you need anything else!

Hi @ppeople,

Thanks for the reply. I am using Adobe Acrobat Pro DC v 2019.008.20071 on a PC running Windows 11.

This could be the reason why the document can’t be edited: You’re using a very old version of Adobe Acrobat Pro. Actually, my version is not the latest either (2022.002.20212), but the edition works perfectly on my side. Therefore, if you could update to a newer version, you should be able to edit the files as well.

Can you advise how I install this extension – do I upload this like a plugin?

That’s right! This is a plugin extension that you just need to download, install and activate in your site. As soon as this is active, the PDF engine will be switched from dompdf to mPDF.