Hi @msjaiinc08 ,
Please try to change your theme to default ( twenty twenty ) theme and check if the problem still persists. Then try to deactivate some plugins because sometimes a lot of third party plugins have conflict issues. After trying both of this method if you are still facing the issue please send us your system info from Elementor-> System Info.
Waiting for your response and we are always here to help you.
Regards
Server Environment
Operating System: Linux
Software: Apache
MySQL version: MySQL Community Server (GPL) v5.6.47
PHP Version: 7.3.17
PHP Max Input Vars: 1000
PHP Max Post Size: 32M
GD Installed: Yes
ZIP Installed: No
Write Permissions: All right
Elementor Library: Connected
WordPress Environment
Version: 5.4.2
Site URL: http://theeroticplayhouse.com
Home URL: http://theeroticplayhouse.com
WP Multisite: No
Max Upload Size: 32 MB
Memory limit: 256M
Permalink Structure: /%category%/%postname%/
Language: en-US
Timezone: 0
Admin Email: [email protected]
Debug Mode: Inactive
Theme
Name: Twenty Seventeen
Version: 2.3
Author: the WordPress team
Child Theme: No If you want to modify the source code of your theme, we recommend using a child theme.
User
Role: administrator
WP Profile lang: en_US
User Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 13_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/83.0.4103.88 Mobile/15E148 Safari/604.1
Active Plugins
Contact Form 7 – 5.2 By Takayuki Miyoshi
Elementor – 2.9.14 By Elementor.com
ElementsKit Lite – 1.5.10 By Wpmet
Limit Login Attempts Reloaded – 2.13.0 By WPChef
Ultimate Responsive Image Slider – 3.4.7 – 3.4.7 By FARAZFRANK
Variation Swatches for WooCommerce – 1.0.85 By Emran Ahmed
WooCommerce – 4.3.0 By Automattic
Woo Products Widgets For Elementor – 1.0.2 By Themelocation
Must-Use Plugins
installatron_hide_status_test.php
Elements UsageRecalculate
Page ( 3 ) Heading: 3
Icon: 1
Image: 1
Shortcode: 2
Post ( 0 ) Cart: 2
Header Search: 1
Icon List: 4
Image: 6
Nav menu: 3
Page List: 1
Social Media: 5
Spacer: 1
Text Editor: 2
Woo Products Grid: 1
LogClear Log
PHP: showing 1 of 1
PHP: 2020-07-17 00:59:42 [warning X 5][/home/ihdyskmkt69l/public_html/wp-content/plugins/elementor/includes/db.php::363] Invalid argument supplied for foreach() [array (
‘trace’ => ‘
#0: Elementor\Core\Logger\Manager -> shutdown()
‘,
)]
JS: showing 1 of 1
JS: 2020-07-17 02:01:30 [error X 5][http://theeroticplayhouse.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.9.13:31:166757] Cannot read property \’get\’ of undefined
Log: showing 1 of 1
2020-07-21 15:31:21 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘2.9.13’,
‘to’ => ‘2.9.14’,
)]
Copy & Paste Info
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Hi @msjaiinc08
In order to see the problem, we need to check your website properly. Please contact our help desk (help.wpmet.com) and we will give you the solution as soon as possible.
Waiting for your response. We are always here to help you.
Regards
