Cannot edit page with Elementor

  • tonyzyc

    (@tonyzyc)


    1 year, 12 months ago

    I created a new WooCommerce multilingual store

    The URL is
    sample.com English
    sample.de German
    sample.fr French

    I found that I can edit English pages, but I can’t edit German and French pages, and when I edit it, I am prompted prompted to enable safe mode, and after enabling safe mode, I still can’t edit the page

    What should I do?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Milos

    (@miloss84)

    1 year, 11 months ago

    Hi there,

    Thanks for contacting Elementor us

    The issue is related to the third party translate plugin you are using,

    Therefore, we highly recommend that you report this issue to the support team for this plugin, so they may further troubleshoot and provide any recommendation (or possible fix) to resolve this issue.

    Should they need any help from us, they can open an issue on our Github account and our developers will be happy to assist. https://github.com/elementor/elementor/issues

    For reference: What do we Support?

    Kind regards,

    Thread Starter tonyzyc

    (@tonyzyc)

    1 year, 11 months ago

    This has nothing to do with the multilingual plugin, my theme blocksy also supports Gutenberg, I use Gutenberg to edit German and French pages without any problems, so I think it’s an Elementor issue.

    After I set the German and French URLs to sample.com/de/, sample.com/fr/ I was able to edit the German and French normally with Elementor

    • This reply was modified 1 year, 11 months ago by tonyzyc.
    Alain

    (@alainelementor)

    1 year, 11 months ago

    Hello @tonyzyc!
    Thank you for contacting us.

    I was reading your previous conversation, and I understand it.

    In this case, based on your latest reply, it might be that your other languages pages had a custom path.
    Be aware that Elementor requieres both the WordPress URL and Site URL to contain the same path.
    This appllies the same for the editor screen. So, in case any custom post type tries to be loaded from a different root domain, the Elementor files will be tried to load from there, causing a 404 error.}
    To debug this kind of issues, you can always reset your Permalinks.

    I hope this can be useful.
    Let us know if you have other questions related to Elementor or if this thread can be closed now.

    Regards.

Viewing 3 replies - 1 through 3 (of 3 total)

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