Cannot Edit Pages

  • Resolved Tuppa

    (@my2424u)


    5 years, 4 months ago

    Hye after updating to elementor 3.1.1 its not allowing me to edit pages. Also when I press enable safe mode it then says an error has occurred. I had to roll back to previous version and it works fine but with 3.1.1 its not.

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  • gilt

    (@gilt)

    5 years, 4 months ago

    Hi ,

    Thank you for contacting us and for providing information.

    We sincerely apologize for the delayed response. We have been experiencing a higher than usual volume of tickets.

    Please make sure your WP site meets the basic requirements recommended for Elementor. You can check this in your WP Dashboard > Elementor > System Info. If needed, you can kindly ask your hosting provider to make eventual necessary changes for you: https://docs.elementor.com/article/38-requirements

    If the issue persists, as a second step, I then recommend you to follow this article from our help center. Feel free to skip any troubleshooting step that you may have already performed.

    Regards,

    Gil

    I apologize for any inconvenience and I will be looking forward to hearing back from you.

Viewing 1 replies (of 1 total)

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