cannot edit pages

  • Resolved middeldorf

    (@middeldorf)


    11 months, 2 weeks ago

    I can’t edit pages with administrator account. Even if I access the direct URL that should lead to the edit page I am redirected to the wordpress dashboard. I have tried all the options on the Docs Role Manager menu in the settings.

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  • Plugin Support SpiderThemes Support

    (@spiderthemes247)

    11 months, 2 weeks ago

    Hi @middeldorf ,

    Thank you for reaching out to us and reporting the issue.

    We’ve thoroughly tested this in our environment but could not replicate the problem.

    We noticed that you’ve already contacted us via email as well, and we’ve responded there, please check your inbox for our reply. We’ll need temporary access to your WordPress admin panel to properly investigate why this is happening on your website. This will allow us to look into the issue more deeply and provide a suitable solution.

    We’re here to help and look forward to your response.

Viewing 1 replies (of 1 total)

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