• Unfortunately, I made the mistake of upgrading to 5.3.2 just a little bit ago… and now I cannot edit any posts on the backend because when the pages try to load, they are all blank white.

    On my dashboard, it says that a PHP update is required because WordPress has detected that my site is running on an insecure version of PHP. However, when I change my PHP from 5.6 to 7.1 it says that I have a critical error on my website (on the backend)

    The front end seems to be working fine without going to PHP 7.1. but I still cannot edit posts or see them because the pages show up all white.

    [Fri Feb 14 07:12:52.487045 2020] [:error] [pid 7896:tid 47766322018048] [client 202.143.111.228:57122] File does not exist: /home/mydomain/public_html/index.php
    [Fri Feb 14 07:12:52.486811 2020] [:error] [pid 7896:tid 47766322018048] [client 202.143.111.228:57122] File does not exist: /home/mydomain/public_html/index.php
    [Fri Feb 14 06:19:03.964812 2020] [authz_core:error] [pid 27742:tid 47766428481280] [client 185.85.238.244:40690] AH01630: client denied by server configuration: /home/mydomain/public_html/mydomain/403.shtml
    [Fri Feb 14 06:19:03.964466 2020] [authz_core:error] [pid 27742:tid 47766428481280] [client 185.85.238.244:40690] AH01630: client denied by server configuration: /home/mydomain/public_html/mydomain/wp-login.php
    [Fri Feb 14 05:22:41.629198 2020] [authz_core:error] [pid 27742:tid 47766326220544] [client 185.85.239.195:57264] AH01630: client denied by server configuration: /home/mydomain/public_html/mydomain/403.shtml
    [Fri Feb 14 05:22:41.628829 2020] [authz_core:error] [pid 27742:tid 47766326220544] [client 185.85.239.195:57264] AH01630: client denied by server configuration: /home/mydomain/public_html/mydomain/wp-login.php
    [Fri Feb 14 04:44:20.681947 2020] [:error] [pid 8840:tid 47766326220544] [client 123.148.146.96:53372] File does not exist: /home/mydomain/public_html/index.php
    [Fri Feb 14 04:44:20.681804 2020] [:error] [pid 8840:tid 47766326220544] [client 123.148.146.96:53372] File does not exist: /home/mydomain/public_html/index.php
    [Fri Feb 14 04:44:01.071736 2020] [:error] [pid 8871:tid 47766417975040] [client 123.148.146.96:61445] File does not exist: /home/mydomain/public_html/index.php
    [Fri Feb 14 04:44:01.071519 2020] [:error] [pid 8871:tid 47766417975040] [client 123.148.146.96:61445] File does not exist: /home/mydomain/public_html/index.php
    [Fri Feb 14 04:44:00.591836 2020] [:error] [pid 8840:tid 47766417975040] [client 123.148.146.96:56113] File does not exist: /home/mydomain/public_html/index.php
    [Fri Feb 14 04:44:00.591662 2020] [:error] [pid 8840:tid 47766417975040] [client 123.148.146.96:56113] File does not exist: /home/mydomain/public_html/index.php
    [Fri Feb 14 02:45:34.321368 2020] [authz_core:error] [pid 8871:tid 47766328321792] [client 185.86.167.4:33311] AH01630: client denied by server configuration: /home/mydomain/public_html/mydomain/403.shtml
    [Fri Feb 14 02:45:34.321091 2020] [authz_core:error] [pid 8871:tid 47766328321792] [client 185.86.167.4:33311] AH01630: client denied by server configuration: /home/mydomain/public_html/mydomain/wp-login.php
    [Fri Feb 14 01:58:23.578875 2020] [authz_core:error] [pid 27742:tid 47766426380032] [client 185.85.239.195:60037] AH01630: client denied by server configuration: /home/mydomain/public_html/mydomain/403.shtml
    [Fri Feb 14 01:58:23.578596 2020] [authz_core:error] [pid 27742:tid 47766426380032] [client 185.85.239.195:60037] AH01630: client denied by server configuration: /home/mydomain/public_html/mydomain/wp-login.php
    [Fri Feb 14 01:02:16.553407 2020] [authz_core:error] [pid 8840:tid 47766436886272] [client 185.85.239.110:55196] AH01630: client denied by server configuration: /home/mydomain/public_html/mydomain/403.shtml
    [Fri Feb 14 01:02:16.552988 2020] [authz_core:error] [pid 8840:tid 47766436886272] [client 185.85.239.110:55196] AH01630: client denied by server configuration: /home/mydomain/public_html/mydomain/wp-login.php
    [Fri Feb 14 00:13:25.219163 2020] [:error] [pid 8871:tid 47766415873792] [client 66.249.65.190:42951] File does not exist: /home/mydomain/public_html/index.php
    [Fri Feb 14 00:13:25.218993 2020] [:error] [pid 8871:tid 47766415873792] [client 66.249.65.190:42951] File does not exist: /home/mydomain/public_html/index.php
    [Fri Feb 14 00:06:43.483742 2020] [authz_core:error] [pid 27742:tid 47766317815552] [client 185.86.167.4:38649] AH01630: client denied by server configuration: /home/mydomain/public_html/mydomain/403.shtml
    [Fri Feb 14 00:06:43.483450 2020] [authz_core:error] [pid 27742:tid 47766317815552] [client 185.86.167.4:38649] AH01630: client denied by server configuration: /home/mydomain/public_html/mydomain/wp-login.php

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  • Moderator James Huff

    (@macmanx)

    WordPress now requires PHP 5.6.20 or higher, and we recommend PHP 7.3 or higher: https://ww.wp.xz.cn/about/requirements/

    I recommend switching to either PHP 7.3.x or the 7.1.x branch you mentioned. Once done, if the backend crashes again, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

Viewing 1 replies (of 1 total)

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