Cannot edit profile picture

  • userperson

    (@userperson)


    6 years, 1 month ago

    Hi, I cannot edit my profile picture. When I try to edit it, my WordPress dashboard says, “You can change your profile picture on Gravatar”. when I go to gravatar it asks for my wordpress.com account instead of wordpress.org. When I log into wordpress.com it says my account doesn’t exist because I am using ww.wp.xz.cn credentials. I’m a little stuck here.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thomas@iThemes

    (@thomas4ithemes)

    6 years, 1 month ago

    You’ll have to create a new account with WordPress.com. And make sure that you use the same email address for WordPress.com that you have with your ww.wp.xz.cn site. ww.wp.xz.cn will then automatically “pull” the avatar from WordPress.com that is associated with that email address. WordPress.com and ww.wp.xz.cn are sort of two separate entities.

    Joy

    (@joyously)

    6 years, 1 month ago

    The Gravatar service is per email address, not wordpress account. Your ww.wp.xz.cn account is in no way associated with your website.

    Thread Starter userperson

    (@userperson)

    6 years, 1 month ago

    Thank you so much, ww.wp.xz.cn hasn’t pulled my avatar out of wordpress.com yet, still thanks!

    JNashHawkins

    (@jnashhawkins)

    6 years, 1 month ago

    WordPress dot org won’t pull your Avatar from WordPress dot com but will accept the avatar that Gravatar dot com sends out as your ‘Gravatar’.

    A slight difference but sometimes significant when you’re trying to figure things out.

Viewing 4 replies - 1 through 4 (of 4 total)

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